Your rights

Any aer lingus claim or any other claims for flight delays compensations is based on the EC 261 Regulation and on the rights that are guaranteed by this Regulation. You have the right to get the refund or other compensation according to the EC 261.

If you claim for delayed flight or are about to receive a refund for cancelled flight eu, you may do it on your own or with the help of lawyers or specific companies.

All in all, you must remember that in spite of the type of travel you can be entitled to compensation if:

• the airline has cancelled the flight less than 14 days before your flight (but if it was cancelled less than 7 days before the departure, you have the right to book the alternative flight)
• the airline has delayed your flight for more than 3 hours

Note that in case you get the right for the alternative flight booking, its departure time should be no more than 2 hours before the initial one and the arrival should be not more than 4 hours later than in the original schedule. If your flight is cancelled within 7 days before the departure date, the alternative flight departure should be accomplished no more than 1 hour after the initial one and the arrival – not more than 2 hours late. If the airline can’t satisfy these conditions you can claim the flight cancellation compensation.