Altogether, the conditions of getting compensation for flight delay as well as flight cancellation compensation are the same. We are here to make it clear, so here are the main principles in case of which you are entitled to get the refund. You can claim flight delay or cancellation compensation if your flight:
- was delayed for more than 3 hours / was cancelled less than 14 days before the flight date
- was cancelled due to overbooking
- was from/to/within EU countries
- was operated by the EU air carrier and landed within EU
- was delayed/cancelled due to operating issues because the airline made a mistake while rotation planning
- was delayed/cancelled due to the technical issues (something went wrong with the plane and it was not the manufacturing defect)
- was delayed/cancelled due to the issues with flights schedule
- was delayed/cancelled due to some other issues that make the case eligible for compensation.